Lyric
White-Label Platform

Your brand. Our care operating system.

Health plans, TPAs, brokers, and health systems deploy Lyric under their brand to deliver a virtual-first member experience without standing up a clinical operation.

To launch
90 days
Your brand
100%
Surfaces
iOS · Android · Web
A member relaxes with a coffee and a knit blanket while taking a virtual visit on a partner-branded mobile app powered by Lyric

Made yours

A branded experience your members will actually use.

Deploy a fully branded virtual-care experience under your own name — your logo, your colors, your apps in the App Store and Google Play — powered end-to-end by Lyric's clinical network, AI companion Grace, and care operating system. One platform. Your brand. Care your members will actually use.

Three white-label mobile app screens shown on iPhones, each branded for a different partner

What you get

Six pieces of the platform. All of them yours.

Your brand, everywhere

Create a fully branded healthcare experience across web, mobile, communications, and care delivery. Your logo, colors, typography, messaging, and member journey stay front and center — Lyric powers the experience behind the scenes.

Custom domains & communications

Launch member experiences on your own domain with branded email, SMS, notifications, and transactional communications. From activation through follow-up, every touchpoint can feel like it came directly from your organization.

Consumer-ready modules

Deploy pre-built modules for enrollment, benefits, scheduling, intake, triage, provider search, care navigation, and more. Use them as standalone experiences, embed them inside your existing ecosystem, or configure them around the populations you serve.

Composable APIs & integrations

Connect Lyric directly into your technology stack with APIs for eligibility, scheduling, virtual care, pharmacy, prescriptions, labs, RPM, provider networks, and other healthcare workflows. Use only what you need and expand as your strategy evolves.

Commerce & payment infrastructure

Turn healthcare programs into seamless consumer experiences with integrated enrollment, e-commerce, subscriptions, one-time payments, recurring billing, promotional offers, and payment gateways — ideal for voluntary benefits, direct-to-consumer programs, and premium healthcare offerings.

Enterprise security & tenant isolation

Each partner operates within a secure, tenant-isolated environment with encrypted data and configurable access controls. Lyric's infrastructure is designed for enterprise healthcare, with HIPAA-compliant operations and SOC 2 Type II controls supporting security, privacy, and scale.

Built for partners

One platform. Four go-to-markets.

Health Plans

Differentiate without rebuilding.

Embed virtual primary care, behavioral health, and care navigation under your plan brand to drive retention and lower MLR.

TPAs & ASO

Win the next RFP.

Bring a fully branded virtual care benefit to every employer client without standing up a clinical operation.

Healthcare Innovators

You create the signal. We power the care.

Wearables, labs, diagnostics, and digital health apps embed Lyric as the clinical infrastructure behind their product, turning every result into interpreted, orchestrated, closed-loop care under their own brand.

Health Systems

Extend the chart, not the wait list.

Offload non-acute visits to a branded virtual front door integrated with your EHR and referral network.

Implementation

From kickoff to live members in 60 days.

  1. 01

    Discovery & design

    Brand audit, member journey mapping, and integration scoping in week one.

  2. 02

    Build & brand

    Pixel-perfect implementation of your brand across mobile, web, and member touchpoints.

  3. 03

    Integrate

    SSO, eligibility files, claims feeds, EHR connections, and provider directories.

  4. 04

    Launch & measure

    Soft launch, full launch, and monthly outcomes reporting against your KPIs.

Ready when you are

Let's build your virtual front door.