A Trusted Ecosystem. Connected Around the Member.
Healthcare doesn't need more disconnected point solutions. It needs a smarter way to connect members to the right care at the right time. Lyric brings together a curated ecosystem of Centers of Excellence, bundled payment programs, specialty providers, and healthcare partners—then uses data, signals, and intelligent navigation to connect members to the resources that deliver better outcomes and greater value.
- Connected platform
- 1
- & bundled programs
- COE
- Member journey
- 360°
Connected
Guided to a Center of Excellence
Coordinated, higher-value care
One platform. A connected ecosystem. Smarter care decisions.
From Healthcare Signals to Action
The opportunity to change a member's care journey often starts long before a major procedure or high-cost claim. Lyric brings together available health and benefits data to identify meaningful signals that may indicate a member needs additional support, specialty care, or a higher-value care option.
- 01
Identify
Detect meaningful signals across the member journey.
- 02
Engage
Reach the member at the right moment with personalized support.
- 03
Navigate
Evaluate the appropriate next step based on the member's needs and available benefits.
- 04
Connect
Guide the member to a trusted partner, Center of Excellence, bundled payment program, or other appropriate care resource.
- 05
Follow Through
Support the member across the journey and help keep care connected.
The Right Care Doesn't Always Live Inside Lyric.
And it doesn't need to.
Lyric is designed to connect the healthcare ecosystem—not recreate every part of it. When a member needs care beyond Lyric's virtual care capabilities, our platform can help navigate them to trusted partners across a growing ecosystem of high-value healthcare solutions.
Centers of Excellence
Connect members with high-quality providers and facilities for complex or specialty care.
Bundled Care
Navigate eligible members toward programs offering coordinated episodes of care with greater cost predictability.
Specialty Care
Extend the member journey into specialty providers and programs when additional expertise is needed.
Healthcare Partners
Integrate complementary solutions into a more connected member experience rather than forcing members to navigate fragmented benefits on their own.
Turn Your Existing Benefits Into a Connected Ecosystem
Employers and health plans already invest in valuable healthcare programs. The challenge is getting the right member to the right solution at the moment it matters.
Lyric becomes the connective layer.
Whether the preferred destination is a Lyric care pathway, an existing client solution, or a trusted ecosystem partner, Lyric helps identify the opportunity and guide the member toward the most appropriate resource.
Your benefits. Your preferred partners. One intelligent navigation experience.
- A Lyric care pathway
- An existing client solution
- A trusted ecosystem partner
Better Navigation Can Lead to Better Economics.
For employers, TPAs, and health plans, every successful steerage opportunity has the potential to influence both the member experience and the total cost of care. By connecting signals, engagement, navigation, and a trusted partner ecosystem, Lyric helps organizations:
- Increase utilization of high-value benefit programs
- Steer members toward quality-focused care
- Identify lower-cost care alternatives
- Support COE and bundled payment strategies
- Reduce fragmentation across point solutions
- Create a more coordinated member journey
Lyric doesn't just provide access to care. We help orchestrate what happens next.
Build a More Connected Healthcare Ecosystem
Bring your existing partners or leverage Lyric's trusted ecosystem to create a smarter, more coordinated path to care.