Everyday care, connected.
From an immediate health need to an ongoing primary care relationship, Lyric gives members convenient access to care while creating continuity across their healthcare journey.
- Avg. connection time
- <90s
- On-demand access
- 24/7
- 12-mo. PCP retention
- 92%
What's included
Two connected ways to meet everyday needs.
Whether a member has a sudden acute need or wants a lasting relationship with a dedicated physician, Lyric connects both experiences inside one record, so nothing gets lost between visits.
Urgent Care
24/7 on-demand access to licensed physicians for non-emergency needs in all 50 states, most visits resolved in a single call.
- Care in minutes, not hours
- Phone, video, and chat
- ePrescriptions to a local pharmacy
Primary Care
Longitudinal relationships with a dedicated primary provider for whole-person, preventive, and chronic care.
- Same physician across visits
- Preventive and chronic care
- Connected to specialists and navigation
Why it matters
Value for everyone in the equation.
Everyday care creates a rare alignment: members get faster, simpler care, and the organizations paying for it see lower total cost of care.
For members
Care that fits real life
One front door for everyday needs—resolve an acute issue tonight, then build a lasting relationship with a primary provider, all in one record.
- Care in under 90 seconds, 24/7
- No copays or surprise bills to navigate
- Fewer trips to urgent care and the ER
For employers
Lower spend, healthier workforce
Redirect avoidable ER and urgent-care visits to lower-cost virtual care while boosting productivity and benefits satisfaction.
- Deflect high-cost sites of care
- Reduce absenteeism and lost hours
- A benefit employees actually use
For TPAs & health plans
Measurable medical-cost impact
A turnkey virtual-first layer that improves engagement and total cost of care, with reporting that ties utilization to savings.
- Higher primary-care attachment
- Fewer downstream claims
- Transparent, plan-level reporting
The potential ROI
Everyday care pays for itself.
By steering avoidable visits to virtual-first care and keeping members engaged with a primary provider, everyday care programs return far more than they cost.
$1,700+
Avoided cost per redirected ER visit
10:1
Typical return on everyday-care programs
2.5 hrs
Employee time saved per virtual visit
Figures are illustrative ranges based on typical virtual-first program benchmarks; actual results vary by population and plan design.
Let's talk
Ready to redefine care for your population?
We partner with self-funded employers, health plans, TPAs, and brokers to deploy Lyric in 60 days or less. Tell us about your population and we'll model the impact.