The Operating System for Smarter Healthcare.
Lyric turns healthcare data into action, identifying signals, engaging members at the right moment, and guiding them to the right point of care for better outcomes and lower costs.
Trusted by employers, TPAs, health plans, and millions of covered lives nationwide.
Powering care for the workforces that move America.
Lyric is the virtual-first care operating system behind some of the country's most respected benefits programs — and the platform licensed by health plans and TPAs that serve millions more.
- Members served
- 10M+
- J.D. Power #1
- 4 yrs
- States covered
- 50
- Claims avoided
- $250M+
Across self-funded employers and health plans
Highest in member satisfaction, telehealth
Care available in every U.S. state
Documented PMPY savings for partners
The AI healthcare companion that actually understands your benefits.
Grace is Lyric's intelligent healthcare companion, connecting your data, your care team, and your benefits into one clear, conversational experience. Members get personalized guidance the moment they need it, not three weeks after the visit.
Navigates
Triage symptoms and route members to the right care, primary, urgent, behavioral, or specialty.
Explains
Answers benefits and coverage questions in plain English so members never get blindsided by a bill again.
Coordinates
Books visits, sends refill reminders, and surfaces gaps in care before they become claims.
Hands off
Knows when to escalate, and connects members to a Lyric clinician or care manager in 90 seconds.
Grace
AI healthcare companion
I've had a sore throat for 3 days. Should I see someone?
Sorry to hear that. Based on what you've shared, this looks like something a Lyric clinician can handle today over video, no copay under your plan. Want me to book it?
Book it. Earliest, please.
Confirmed · 4:30 PM today
Dr. Anita Rao, MD — Primary Care
Joined via video. We'll text you a reminder 15 minutes before.
The Lyric Platform
See the operating system in action.
From signal to engagement to care to measurable outcomes — see how Lyric connects the entire healthcare journey.
See the platform architectureVertically integrated care
Primary, urgent, behavioral, MSK, dermatology, labs, and pharmacy in one connected experience.
Unified data fabric
Aggregates claims, eligibility, HRAs, RPM, and clinical data into a single longitudinal record.
Real-time intelligence
Identifies risk early and routes members to the most appropriate, cost-effective pathway.
API-first & white-label
Embed and scale a modern care model under your own brand with composable infrastructure.
Measurable outcomes
Clinical-grade results. Underwriter-grade proof.
Lyric is engineered for the unique demands of the large self-funded employer: economically aligned, clinically integrated, and operationally scalable across tens of thousands of members.
- 30%
- Reduction in total cost of care
- 4.1x
- Net program ROI
- 73%
- Less ED leakage
- 41%
- Engaged members
Year-one performance for a large self-funded employer.
Net of all fees, validated by an independent actuarial review.
Routing to virtual urgent care before emergency room utilization.
Highest engagement rate of any virtual-first benefit in our category.
Lyric replaced six vendors and gave us one accountable partner. We saw double-digit reductions in ED utilization and the highest member NPS we've ever measured.
VP of Client Success
Dallas-based employee benefits advisory firm managing 500+ employers
Let's talk
Ready to redefine care for your population?
We partner with self-funded employers, health plans, TPAs, and brokers to deploy Lyric in 60 days or less. Tell us about your population and we'll model the impact.